Managing your account settings
Your account settings are personal to you and separate from workspace-level settings that affect your entire team. This guide covers how to manage your profile, notifications, security, and account deletion.
Accessing account settings
To open your account settings:
Click Settings in your dashboard sidebar
Select an account category from the inner sidebar (Profile, Notifications, Security, or Danger Zone)
Make your changes and save
Profile settings
Update your personal profile information that appears across Ferndesk.
In Settings > Profile, you can:
Upload or change your profile photo
Update your display name
These details appear when you create drafts, leave comments, or interact with team members.
Notification settings
Control how and when Ferndesk notifies you about activity in your workspace.
In Settings > Notifications, you can:
Toggle email notifications on or off
Enable or disable push notifications
Manage registered devices for push notifications
For a detailed walkthrough of notification options, see Configuring your notification settings.
Security settings
Manage your account security and password.
In Settings > Security, you can:
Change your password
Danger Zone
The Danger Zone contains irreversible actions like deleting your account.
To delete your account:
Go to Settings > Danger Zone
Contact support to initiate account deletion
Deleting your account is permanent and cannot be undone. All your data will be removed.
Workspace vs. account settings
Account settings are personal to you, while workspace settings affect your entire team. For workspace-level configuration (branding, billing, team management), see Managing your workspace settings.